Legal & Compliance
Clear policies for secure, transparent, and responsible use of SMStream services.
Terms and Conditions
Effective Date: 1/1/2026
Welcome to SMStream. These Terms and Conditions govern your use of our Web/mobile application and services.
By accessing or using SMStream, you agree to be bound by these Terms.
SMStream provides temporary virtual phone numbers for legitimate use cases including account verification, application testing, and business onboarding.
Service Description
SMStream provides access to temporary virtual phone numbers from multiple countries for receiving SMS messages for legitimate purposes such as:
- Account verification
- Application testing
- Business onboarding
Eligibility
You must be at least 18 years old to use this service.
By using SMStream, you confirm that:
- You are legally allowed to use such services in your jurisdiction
- You will comply with all applicable laws and regulations
User Accounts
Users access SMStream באמצעות:
- Google Sign-In
- Apple Sign-In
You are responsible for:
- Maintaining the confidentiality of your account
- All activities under your account
Acceptable Use
You agree NOT to use SMStream for:
- Fraud or scams
- Spamming or bulk unsolicited messaging
- Impersonation or identity misuse
- Bypassing platform security policies
- Any illegal or unauthorized activity
Violation may result in immediate suspension or termination.
Payments & Transactions
- SMStream operates on a prepaid basis
- Users deposit funds to purchase virtual numbers
- All transactions are recorded for security and auditing purposes
- Payments are processed securely via third-party payment providers
All purchases are final and non-refundable unless otherwise stated.
Service Availability
We strive to provide uninterrupted service but do not guarantee:
- Continuous availability
- Error-free operation
- Availability of specific country numbers at all times
Data & Activity Monitoring
We reserve the right to:
- Monitor usage
- Log transactions and activities
- Suspend accounts involved in suspicious behavior
Limitation of Liability
SMStream is not responsible for:
- Loss of access to third-party accounts
- Failed verifications
- Service interruptions beyond our control
Use of the service is at your own risk.
Termination
We may suspend or terminate your access if:
- You violate these Terms
- You engage in prohibited activities
Changes to Terms
We may update these Terms at any time. Continued use of the service means acceptance of updated Terms.
Privacy Policy
Effective Date:1/1/2026
SMStream is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect:
Account Information
When you sign in using:
- Apple
We may collect:
- Email address (via Google/Apple login)
- User activity (transactions, number usage)
- Device and technical data
Usage Data
We collect and store:
- Transaction history (deposits, purchases)
- Activity within the app
- Number usage logs
Device & Technical Data
We may collect:
- Device type
- IP address
- App usage data
How We Use Your Information
We use your data to:
- Provide and operate our services
- Process transactions
- Maintain account security
- Monitor and prevent fraud or abuse
- Improve our platform
Data Storage & Security
- All user data is stored securely
- We implement appropriate technical and organizational measures
- We restrict unauthorized access
Data Sharing
We do NOT sell, rent, or share your personal data with third parties, except:
- When required by law
- To comply with legal obligations
- To protect our rights and prevent fraud
Data Retention
We retain your data as long as:
- Your account is active
- Required for legal or operational purposes
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request correction
- Request deletion
Requests can be made via support@smstream.io
Global Users
SMStream operates globally. By using our service, you consent to data processing in applicable jurisdictions.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service means acceptance of changes.
Contact
Email: support@smstream.io
Website: https://smstream.io